Responding to community needs, the FCJ Refugee Centre developed workshops for communities and front-line workers that serve vulnerable new comer sectors, non-status and precarious migrant populations.


  • Access to crucial up to date training materials and educational resources
  • Improve and enhance the services that immigrants receive
  • Increase access to legal education on important legislative, policy, and legal issues.
  • Reach service providers where there is limited access to legal education and educational resources.

To request a workshop please  click here



The MPC is a new program that allows FCJ Refugee Centre to implement migration and support clinics at various locations across the GTA and Ontario to offset the barriers, better equip a wide range of service providers and increase access to justice to a wide base of precarious migrant populations.

Thanks to the Law Foundation of Ontario,  FCJ Refugee Centre’s staff is able to work directly with staff at partner organizations to schedule appointments, complete intakes and work on various applications associated with different migration processes.













Refugee Rigths and Resources

Citizenship/Immigration Changes

RAD info-session

Refugee Process and Resources

Parent Reaching Out Program

Express Entry Front Line staff training August 2015

Internationally Trafficked Persons: Challenges And Solutions

Access to Services and Immigration Procedures

Criminalization of Precarious Migrant Youth

Impact on the Changes to the Citizen Law / How to Renew your PR Card

Undeserved Communities LGBTQ+ Migration Population

Citizenship and Migration Changes – Presentation

Child Trafficking: Global Perspectives and Best Practices

Tool-Kit: Undeserved Communities Research
(This tool-kit was made possible by the generosity of UNIFOR The Union)

Presentations: Undeserved Communities Research
(This tool-kit was made possible by the generosity of UNIFOR The Union)

Refugee Changes

Refugee Claim Applications

Roundtable series: Building Collaboration to Combat Human Trafficking in the City of Toronto. Presentations October 28-29 2013

An Overview on the Human Trafficking Iniciative

Building Collaboration

Human Explotation

Internationally Trafficked Persons

Forced Marriage

Human Trafficking Forum on Forced Labour, April 2013

express entryRefugee Help in Refugee Hands Workshops

  • Training programs for refugee and settlement workers
  • Training programs and wokshops on anti-human trafficking
  • Best practice manuals
  • Country and other Research papers

A high level of changes in the immigration have been happening, starting on 2012 with the implementation of the New Refugee System. Since then, immigration has been announcing and implementing a lot of changes. Thanks to the generosity of UNIFOR TheUnion, FCJ Refugee Centre is able to continue supporting those working with vulnerable newcomer communities; raising awareness of new policies and laws and how to successfully navigate these changes.

LOGObbBeaking Barriers Gaining Access


Training for front line workers in Toronto that serve non-status and precarious migrant populations.
Following the City motion that was passed last year to open up City services to anyone regardless of status, several gaps and disservices have been identified.
Who will benefit from the program : Library workers, city support staff, shelter workers, settlement workers, community workers, settlement workers in schools, etc.
*Raise awareness about non-status and precarious migrant communities
*Improve and enhance the services that the city of Toronto provides to marginalized populations
*Access to crucial up to date training materials and educational resources
To request a training click here or contact Carolina Teves:

promotion Housing support coalitionHousing Support Coalition for Precarious Migrants


The Housing Support Coalition is a community-led, collaborative support network to offer an extensive holistic response to address the complex housing needs of precarious migrant populations.
The Coalition involves key stakeholders from multiple sectors related to housing issues, including: shelters, municipal administrative bodies, settlement agencies, the legal community as well as precarious migrant populations.
Members meet periodically to engage community members and government officials in dialogues and solutions around issues related to provide affordable and sustainable housing to marginalized migrant groups. If you want to know more about the coalition and join the meeting click here.

NSP workshops

In conformity with its mandate FCJ Refugee Centre received funding from Ministry of Citizenship and Immigration, Ontario to enhance the delivery of its settlement program to improve services for vulnerable newcomer populations experiencing multiple barriers. The project is two folded: 1) continue providing a variety of services to vulnerable newcomers including orientation, settlement support, counselling, and referrals to appropriate services; 2) provide workshops to service providers and other stakeholders to share effective service delivery practices identified by FCJ Refugee Centre to meet the needs of vulnerable newcomer populations. The workshop is multifaceted and can be altered to the unique needs of each organization. Vulnerable newcomer population consist of refugee claimants, trafficked persons, non-status individuals, including newcomer youth and others experiencing multiple barriers due to their intersecting identities. If you are serving such populations request a workshop to expand your knowledge and straighten the abilities of your agency to provide services tailored to the needs of those populations.



Immigration and Refugee Mentoring Initiative for Agencies

The Immigration and Refugee Mentoring Initiative for Organizations and Agencies strives to provide ongoing support for management, staff and front line workers in various areas associated with settlement. The FCJ Refugee Centre will work closely with various organizations to provide up-to-date information and consultation to implement an integrated approach to holistic service provision. The Centre will train and mentor agencies based on its existing model of service provision. Individuals at these agencies will learn practical techniques to effectively meet clients’ needs in the current socio-political climate.

More concretely, agencies will use our model to assist newcomer populations with their immigration processes through appropriate referrals. Staff from the Centre will visit the agencies on a regular basis to provide information sessions on a variety of topics associated with work in this field. This will be achieved through the following process:

1.Initial Meeting with FCJ Refugee Centre and mentee agency – Interested agencies will receive an orientation package from the Centre that provides an overview of the integrated approach to settlement. From this information, staff can identify specifically which agencies they would like to receive training. Staff from the FCJ Refugee Centre will meet with mentee agency staff to define the mentoring experience including the proposed timeline and topics.

2.FCJ Visit – To gain a more thorough understanding of the integrated approach, we will invite interested staff to spend an allotted amount of time at the Centre. During this time, mentee staff will shadow FCJ staff to better understand the processes involved.

3.Workshops and information sessions – Throughout the year FCJ staff and volunteers will visit the mentee agency on a monthly basis to provide interactive, practical trainings as defined by the agency.

4.Feedback and Evaluations – In addition to the monthly trainings, the FCJ Refugee Centre will provide ongoing support and feedback on specific situations. These additional meetings will also allow the mentee staff to evaluate the effectiveness of this program.


Training Workshops

The Centre offers a variety of workshops to settlement agencies, frontline workers in shelters, and to refugees. To schedule a training please fill out the Request Form and send it back to us.

Settlement and Integration Sector Professional Development Training Program

FCJ Refugee Centre’s Settlement and Integration Sector Professional Development Training Program provides training for staff from settlement and integration service providers. The objective is to provide professional development and training opportunities that achieve increased skills, knowledge, and enhanced organizational capacity to deliver front-line client services. Training sessions are provided directly in your workplace to ensure that all levels (junior, medium, and senior) of staff receive the training as well as reach individuals who are both new or have worked within the settlement sector for several years. This unique training program also provides opportunities for networking, sharing of information and expertise, and innovative approaches that address current and emerging issues within the settlement service sector.

FOR WHOM? Executive Directors; Program Managers, Coordinators and Supervisors; Social, Housing and Settlement Workers, volunteers, and board members, refugee and immigrant communities, support groups and civil society in general. We are also willing to work with your organization to develop workshop ideas and a training program based on your own unique professional development needs and those of the communities you serve. To book a workshop, e-mail

Settlement and Integration On-site Service Provision Program for Non-Eligible Clients

FCJ Refugee Centre’s Settlement and Integration Onsite Service Provision Program for Non-eligible Clients is a unique service for settlement and integration service providers. It provides professional on-site advocacy services to clients of settlement and integration agencies across Ontario. The objective is to fill a gap for the need for services for clients of Immigrant Settlement and Adaptation Program (ISAP) and Newcomer Settlement Program service providers who are not eligible to receive services. This program also provides support and orientation in areas that are not provided by agencies, thus complementing existing services and avoiding duplication.

FOR WHOM? Service providers who work within the settlement and integration sector including: Community Centres, Settlement Organizations, employment organizations, drop-in centres, ethno-specific organizations, shelters, ESL schools, Libraries, Umbrella organizations, youth and women organizations, life skills groups, etc.

Range of services provided for people in need who do not meet government funded eligibility criteria:
•Onsite case management, needs assessments, support, referrals, and follow-up through appointments and over the phone.
•Offsite we provide information over the phone or directly to the person in need and/or to the front line worker assisting them.
•Information and referrals to emergency shelters, housing, social assistance, social services, English as a Second Language (ESL) classes, the school system for their children; to food, clothes, and furniture banks, and information on tenants’ rights and responsibilities.
•Orientation and information sharing on any immigration and refugee procedure.
•Information and referrals to Legal Aid, for legal representation at legal clinics or private bar lawyers.

To book a workshop, e-mail cteves@fcjrefugeecentre

Anti-Human Trafficking Workshops and Training

The FCJ Refugee Centre provides workshops for service providers, legal and mental health professionals and other interested groups on various aspects of Human Trafficking. These workshops are designed with the knowledge and objectives of the participants in mind and can be tailored to include as much basic or advanced information as needed. The goal is to provide professional development for a range of people who may come into contact with victims/survivors of human trafficking in various capacities.

Thanks to the generous support of the Canadian Women’s Foundation, the FCJ Refugee Centre was able to develop two new modules for the Anti-trafficking manual specifically related to legal support for the Temporary Resident Permit application and Mental Health Support for survivors. Workshops have been developed to increase knowledge among professional and front-line service providers in these very specific areas. We also continue to provide workshops on human trafficking in general, identification of trafficked persons and social service and integration support.

For more documents related to this program go to the section of PUBLICATIONS (under OUR IMPACT)

Toronto Counter Human Trafficking Network

Since its inception in 2011, the FCJ Refugee Centre has coordinated the Toronto Counter Human Trafficking Network, organizing monthly meetings and working hard to raise awareness and grow the membership. Through an anti-oppression anti-racism framework, the Network has worked collectively to develop a vision and mission that reflects the needs of counter human trafficking work in the GTA. We have worked on campaigns, given deputations at City Hall, and worked with City officials. Collectively we have developed our understanding of each other’s work to offer support to each organization when needed, and have the knowledge and confidence in each other to refer people when appropriate. The Network continues to grow and evolve, identifying new priorities and projects and working to develop an integrated and robust effort to counter human trafficking at multiple levels.

For More information, or to join the network, please email:
Visit the Network’s blog for updated information on events, resources, trainings and other:

Toronto Counter Human Trafficking Network brochure
Toronto Counter Human Trafficking Network


Since our inception, we have realized that to be effective in our advocacy for refugee claimants, and to meet their wide variety of needs, it is necessary to build alliances with other organizations working on refugee issues. As such we are members of:

  • Canadian Council of Refugees (CCR)
  • Ontario Council of Agencies Serving Immigrants (OCASI)