Employment Opportunity: Anti-Human Trafficking Migrant Case Worker

Application deadline: October 1st 2021, 5.00 pm
Salary: $20 – $22/hr according to relevant experience
Hours: 37.5 hours weekly

The FCJ Refugee Centre strives to meet the diverse needs of uprooted people in communities across Ontario. The Anti-Human Trafficking Migrant Case worker is tasked to offer a holistic approach in supporting and responding to the needs of migrant workers who have experienced, who are experiencing or who are at-risk of human trafficking, with a special focus on international cases of labour exploitation. You will be providing ongoing services to clients, from intake to follow-up as our doors are always open for returning clients. FCJ Refugee Centre has been providing service to those with precarious immigration status for the past 30 years.

No two days are the same at FCJ Refugee Centre. As part of working in a small grassroots organization, you need to be open to adapt yourself to any situation. You will be a core part of the Anti-Human Trafficking team, but will be working in collaboration with the organization as a whole and might be asked to support other teams with evolving tasks. The Anti-Human Trafficking team also supports remote and rural communities by contributing to create awareness and building capacity through meetings, information sessions and trainings to these organizations. Currently, while working in office most appointments with clients are done over the phone and online but you may be required to travel to locations around Ontario to provide information sessions and client support.

While our main focus is immigration support, we also provide client with assistance to access social services like Legal Aid, Ontario Works, housing, food security, etc. Knowledge of services available to those in need is critical. We are part of multiple local, provincial and federal networks that fight for migrant rights and other social issues. You will be required to attend network meetings and share with them the resources and news from FCJ Refugee Centre.


  • Provide ongoing intensive holistic case management independently and in collaboration with the Anti-Human Trafficking team.
  • Perform intake with clients to better understand their needs and create a work plan based on information gathered during intake.
  • Refer and support clients in applying for social services such as Legal Aid Ontario, Ontario Works, ODSP when eligible.
  • Provide accurate and up-to-date information about various labour rights and human trafficking for labour exploitation as they relate to exploited or at-risk migrant workers under the supervision of the project coordinator.
  • Provide individualized support, information and guidance on labour rights and human trafficking, including supporting clients in filling out forms and helping with case management in regards to wider settlement and other issues.
  • Organize and prepare critical applications such as Work Permits for Vulnerable Workers, Temporary Resident Permits, or Humanitarian and Compassionate applications.
  • Collect and analyze data related to the case support.
  • Maintain accurate records and statistics. Prepare statistical and narrative reports for the project coordinator.
  • Adhere to organizational policies, including confidentiality, reporting and anti-oppression.
  • Provide accurate/up-to-date information about labour rights and other processes as they relate to exploited or at risk migrant workers, under the supervision of the FCJ Co-director and/or HT program coordinator.
  • Support the project coordinator in the individual case management as well as the implementation of other activities related to the project.
  • Closely monitor service delivery. Conduct and coordinate follow-up and reporting.
  • Support and participate in the meetings with the Advisory Committee.
  • Contribute to creating awareness and building capacity through participating I meetings, representing FCJ in coalitions, and attending training for stake holder organizations and partners, informing on possible different types of issues which affect precarious migrants.
  • Aid in improving and developing our outreach to organizations and migrant workers in rural and remote areas.


  • Second language capabilities required- fluency in Spanish, and/or Portuguese. French an asset.
  • Results oriented, highly motivated, and able to work effectively independently or within a team setting.
  • Committed to working from intersectional, anti-oppression, feminist anti-racist framework.
  • Experience working with newcomers, precarious migrants, diverse communities and vulnerable populations.
  • Previous experience writing evaluations, reports and/or tool-kits is required.
  • Knowledge and understanding of labour and other processes as they relate to exploited and at-risk migrant workers, and community resources
  • Adept in public speaking with experience in facilitating workshops, meetings and information sessions, with excellent interpersonal skills.
  • Lived experience with human trafficking and /or migration will be recognized.
  • Must be able to adapt a flexible work arrangement which may include a combination of virtual remote work from home and work in office arrangements. This will be based on organization and program needs as determined by supervisor.

As an employer who values diversity in its workforce, we encourage candidates to self-identify as members of the following groups: women, visible minority, aboriginal peoples, and persons with disabilities.

Interested applicants are invited to submit a cover letter and resume by email only (in word format) by October 1st, 5pm to: Natasha Rollings via natasha.rollings@fcjrefugeecentre.org with the subject line Migrant Caseworker Application.

We thank all applicants; however, due to the volume of applicants, only candidates who are selected for an interview will be contacted.