Inland refugee claims under COVID -19

Inland claims are still available; however, the process has changed.

  • All in-person claims are closed
  • The Immigration office (IRCC) located at 5343 Dundas St. Etobicoke, is currently closed to the public
  • The only way to start an inland claim process is by contacting Immigration by email.
  • If you need protection and you are currently living in Ontario, please contact  Legal Aid.

You can find more details in our INLAND CLAIM document.

You are welcome to listen this information at our Borderless Voices Podcast:

How to apply for Legal Aid

Every time you apply, you will speak to two differen t agents. The first agent will ask you more basic questions and set up your Legal Aid account. At the end of the call, they will give you a client number. Write the number down. They will then transfer you to a second agent who may ask you more personal questions related to the reason for your refugee claim and your finances.

Take a look at the QUESTIONNAIRE GUIDE with information you will need during the interview.

To read the complete guide on how to apply for Legal Aid read this document.

We invite you to listen this information at our Borderless Voices Podcast:

In solidarity with precarious migrants… We will still be serving people who are in urgent need

We continue to remotely offer as many services as possible by phone, e-mail, or any other electronic means available to us. For any inquiries on any issue or situation related to immigration and refugee process, as well as about all our services please either contact us at the emails below or call 416-469-9754 and dial the extensions in the information below. Also you can connect with us through WhatsApp:437 217 3786


Loly Rico, Co-director: Ext. 224 lolyrico@fcjrefugeecentre.org
Francisco Rico-Martinez, Co-director: Ext. 227 franciscorico@fcjrefugeecentre.org
Diana Gallego, Associated Director: Ext. 225 dianagallego@fcjrefugeecentre.org
Migrant Workers Mobile Program & Anti-Human Trafficking Program: 647 971 2153 (Whatsapp also available).

From Immigration
Refugees and Citizenship Canada 

To manage the outbreak of the coronavirus disease (COVID-19), the Prime Minister announced travel restrictions that will limit travel to Canada. Find out how these restrictions affect immigration, refugees, citizenship and passport applications.


Information provided at the Immigration, Refugees and Citizenship Canada website:

https://www.canada.ca/en/immigration-refugees-citizenship/campaigns/irregular-border-crossings-asylum/no-automatic-stay.html   (English, Creole, Spanish and Urdu)

If you need information about the refuge process in Canada or any other resource that is helpful please  navigate our website and feel free to use any resource you think might  be helpful:

Overview of the refugee process in Canada

How to fill out the Bases of Claim document

Process Chart

Navigating the Refugee System

Immigration and Refugee Protection during the emergency

The Precarious Migrant Protection and Support Program allows us to offer timely and holistic case management and service provision for precarious migrant populations.

During these emergency times, FCJ Refugee Centre keeps supporting precarious migrants by phone or through our  Virtual Informative Sessions.

  • We welcome anyone asking for advice, counsel and support regarding immigration issues.
  • You are welcome to contact us by phone at 416- 469 9754

This program is possible thanks to the support  of the Law Foundation

Helping refugee claimants within Canada with every step of the refugee determination process:

1. Refugee process Orientation
2. Legal Aid application
3. Work permit
4. BOC: filling out Basis of Claim Form
5. Refugee Hearing Preparation
6. Referral to a Lawyer
7. Support in the refugee appeal process
8. Judicial review process
9. Pre-removal Risk Assessment, PRRA

Support through other immigration processes

1. Humanitarian and Compassionate Consideration Process:  Guide for H&C application           To download  the guide click here

2. Conditional Permanent Residence
3. Permanent Residence application
4. Sponsorship Applications
5. Invitation Letter
6. Family reunification orientation
7. Criminal Justice Support
8. Extension Interim Federal Health
9. Obtaining identification
10. Passport application
11. Renew Permanent Residence Card
12. Translation of Documents
13. Travel Document
14. Visa extension
15. Work permit

Information gathering in other countries

  • This area includes information-gathering, delegations to other countries, collaborations with local NGOs. All activities are geared toward greater access and equity.