Workshops & Webinars

Responding to community needs, we developed virtual information sessions/webinars   for communities and front-line workers that serve vulnerable newcomer sectors, non-status and precarious migrant populations. Benefits:

  • Access to crucial up to date training materials and educational resources
  • Improve and enhance the services that immigrants receive
  • Increase access to legal education on important issues.
    Some of the topics we discuss during our Virtual Info Sessions (Wednesdays and Thursdays):1.Impact of COVID-19 in the refugee process       4.COVID-19:Workers’ Rights 
    2.How to be prepared for your refugee hearing     5.Government Benefits for Temporary Status Workers
    3.Emergency assistance during COVID-19
    For information contact Carolina Teves:


We are eager to provide customized webinars to your agency or community. To request a workshop/webinar  please  click here










The initiatives we are implementing through our Public Education Program (webinars, podcast, etc) are thanks to the support we are receiving from The Law Foundation of Ontario.


Refugee Process Updates

Refugee Hearing Preparation 

Going Back to School webinar 

To read the document of this webinar click here


De Regreso a la Escuela

Para leer el documento usado durante el webinar presiona aqui


Work Permit Guide Webinar 

To read the document used at the webinar follow the link:

Webinar facilitated in English  (video)

Para ver el webinar de permiso de trabajo en Espanol  siga el enlace:

Webinar on the Humanitarian and Compassionate application


To see the webinar facilitated in English click here: 


Para ver el webinar de l aplicacion de razones humanitarian en Espanol  siga el enlace:


The impact of the COVID 19 in the refugee process update: CBSA, IRCC and IRB

The COVID-19 pandemic has forced government institutions to work differently. This webinar will present an overview on the impact of COVID-19 on the immigration and refugee system, including measures by the Immigration and Refugee Board (IRB), Immigration, Refugees and Citizenship Canada (IRCC), and the Canada Border Services Agency (CBSA). We review how the IRB is gradually re-opening, how the Refugee Protection Division (RPD) is resuming in-person hearings, the option of a file review and the video-conference hearings pilot, IRCC changes on inland refugee claims and more.

The impact of the COVID 19 in the refugee process update: resumption of refugee hearings, refugee claim inland changes

Learn how the Immigration and Refugee Board is gradually re-opening its doors. During the presentation we talked about the RPD resumption of in-person hearings, the option of a file reviews, pilot of video-conference hearings, new refugee inland claim procedures, etc.
The session was facilitated in 3 languages: English, Arabic and Spanish.

Please find the document with the information provided during the webinar in the three languages:


Arabic                          Espanol



Refugee Hearing Preparation presentations

ENGLISH                                                                                                  SPANISH 


Importance of Migrant Workers, challenges and Options during COVID-19


Health Care for Uninsured Migrants during the COVID-19

The webinar was focused on the services we are providing on our Primary Care Clinic and other health care services throughout Toronto for non-status populations.  During the session, we talked about how the clinics are working during COVID, and what is going to happen in the following months.The conversation will included what to do during those emergencies. Please check the complete presentation below:






Importance of Migrant Workers, challenges and Options during COVID-19

Presentation in Spanish about the situation of migrant workers.
Presentacion en espanol acerca de la condición laboral de trabajadores temporales extranjeros, las dificultades que están enfrentando debido al COVID- 19 y las opciones de ayuda.
Facilitadores hablaron de los programas actualmente disponibles para trabajadores migrantes y alternativas cuando no son elegibles. El FCJ Refugee Centre sigue brindando servicios a los trabajadores migrantes, haciendo referencias, representando casos ante inmigración y otras autoridades. Nuestro programa busca crear conciencia sobre la problemática de la trata de personas, en particular sobre casos internacionales y explotación laboral. Nuestro equipo de trabajo tiene capacidad de apoyar en diferentes idiomas (español, portugués, y francés entre otros); Si usted esta experimentando cualquier tipo de explotación, contáctenos en nuestra oficina 416-469-9754 o en nuestro teléfono WhatsApp 647-9712153. Los trabajadores migrantes siguen llegando a Canadá. Debidoa la pandemia la situación para los migrantes sin estatus es más difícil: el aislamiento, la explotación y los abusos aumentaron en el último periodo. The presentation is below:






The Impact of the COVID in the Refugee Process:






Workers’ Rights:




































































Child Trafficking: Global Perspectives and Best Practices

Tool-Kit: Undeserved Communities Research
(This tool-kit was made possible by the generosity of UNIFOR The Union)

Presentations: Undeserved Communities Research
(This tool-kit was made possible by the generosity of UNIFOR The Union)

Human Trafficking Forum on Forced Labour, April 2013

express entryRefugee Help in Refugee Hands Workshops

  • Training programs for refugee and settlement workers
  • Training programs and wokshops on anti-human trafficking
  • Best practice manuals
  • Country and other Research papers

A high level of changes in the immigration have been happening, starting on 2012 with the implementation of the New Refugee System. Since then, immigration has been announcing and implementing a lot of changes. Thanks to the generosity of UNIFOR TheUnion, FCJ Refugee Centre is able to continue supporting those working with vulnerable newcomer communities; raising awareness of new policies and laws and how to successfully navigate these changes.


promotion Housing support coalitionHousing Support Coalition for Precarious Migrants


The Housing Support Coalition is a community-led, collaborative support network to offer an extensive holistic response to address the complex housing needs of precarious migrant populations.
The Coalition involves key stakeholders from multiple sectors related to housing issues, including: shelters, municipal administrative bodies, settlement agencies, the legal community as well as precarious migrant populations.
Members meet periodically to engage community members and government officials in dialogues and solutions around issues related to provide affordable and sustainable housing to marginalized migrant groups. If you want to know more about the coalition and join the meeting click here.

NSP workshops

In conformity with its mandate FCJ Refugee Centre received funding from Ministry of Citizenship and Immigration, Ontario to enhance the delivery of its settlement program to improve services for vulnerable newcomer populations experiencing multiple barriers. The project is two folded: 1) continue providing a variety of services to vulnerable newcomers including orientation, settlement support, counselling, and referrals to appropriate services; 2) provide workshops to service providers and other stakeholders to share effective service delivery practices identified by FCJ Refugee Centre to meet the needs of vulnerable newcomer populations. The workshop is multifaceted and can be altered to the unique needs of each organization. Vulnerable newcomer population consist of refugee claimants, trafficked persons, non-status individuals, including newcomer youth and others experiencing multiple barriers due to their intersecting identities. If you are serving such populations request a workshop to expand your knowledge and straighten the abilities of your agency to provide services tailored to the needs of those populations.



Training Workshops

The Centre offers a variety of workshops to settlement agencies, frontline workers in shelters, and to refugees. To schedule a training please fill out the Request Form and send it back to us.

Settlement and Integration Sector Professional Development Training Program

FCJ Refugee Centre’s Settlement and Integration Sector Professional Development Training Program provides training for staff from settlement and integration service providers. The objective is to provide professional development and training opportunities that achieve increased skills, knowledge, and enhanced organizational capacity to deliver front-line client services. Training sessions are provided directly in your workplace to ensure that all levels (junior, medium, and senior) of staff receive the training as well as reach individuals who are both new or have worked within the settlement sector for several years. This unique training program also provides opportunities for networking, sharing of information and expertise, and innovative approaches that address current and emerging issues within the settlement service sector.

FOR WHOM? Executive Directors; Program Managers, Coordinators and Supervisors; Social, Housing and Settlement Workers, volunteers, and board members, refugee and immigrant communities, support groups and civil society in general. We are also willing to work with your organization to develop workshop ideas and a training program based on your own unique professional development needs and those of the communities you serve. To book a workshop, e-mail


Anti-Human Trafficking Workshops and Training

The FCJ Refugee Centre provides workshops for service providers, legal and mental health professionals and other interested groups on various aspects of Human Trafficking. These workshops are designed with the knowledge and objectives of the participants in mind and can be tailored to include as much basic or advanced information as needed. The goal is to provide professional development for a range of people who may come into contact with victims/survivors of human trafficking in various capacities.

Thanks to the generous support of the Canadian Women’s Foundation, the FCJ Refugee Centre was able to develop two new modules for the Anti-trafficking manual specifically related to legal support for the Temporary Resident Permit application and Mental Health Support for survivors. Workshops have been developed to increase knowledge among professional and front-line service providers in these very specific areas. We also continue to provide workshops on human trafficking in general, identification of trafficked persons and social service and integration support.

For more documents related to this program go to the section of PUBLICATIONS (under OUR IMPACT)

Toronto Counter Human Trafficking Network

Since its inception in 2011, the FCJ Refugee Centre has coordinated the Toronto Counter Human Trafficking Network, organizing monthly meetings and working hard to raise awareness and grow the membership. Through an anti-oppression anti-racism framework, the Network has worked collectively to develop a vision and mission that reflects the needs of counter human trafficking work in the GTA. We have worked on campaigns, given deputations at City Hall, and worked with City officials. Collectively we have developed our understanding of each other’s work to offer support to each organization when needed, and have the knowledge and confidence in each other to refer people when appropriate. The Network continues to grow and evolve, identifying new priorities and projects and working to develop an integrated and robust effort to counter human trafficking at multiple levels.

For More information, or to join the network, please email:
Visit the Network’s blog for updated information on events, resources, trainings and other:

Toronto Counter Human Trafficking Network brochure
Toronto Counter Human Trafficking Network


Since our inception, we have realized that to be effective in our advocacy for refugee claimants, and to meet their wide variety of needs, it is necessary to build alliances with other organizations working on refugee issues. As such we are members of:

  • Canadian Council of Refugees (CCR)
  • Ontario Council of Agencies Serving Immigrants (OCASI)