Workshops & Webinars

Responding to community needs, we provide workshops, virtual information sessions and webinars for front-line workers that serve vulnerable newcomer sectors, non-status and precarious migrant populations, and also for settlement agencies and for refugees.


  • Access to crucial up to date training materials and educational resources
  • Improve and enhance the services that immigrants receive
  • Increase access to legal education on important issues

Some of the topics we discuss during our virtual info sessions:

  • Refugee process, refugee hearings, refugee appeal
  • Support and resources available for non status people
  • Housing
  • Work permit
  • Emergency support funds
  • Impact of COVID-19

To schedule a training please fill out the Request Form and send it back to us.

You can also check our Documents, Research & Special Reports page for our latest documents and presentations.

For more information please contact Carolina Teves:

The initiatives we are implementing through our Public Education Program (webinars, podcast, etc) are thanks to the support we are receiving from The Law Foundation of Ontario.

Latest webinars and presentations

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Capacity Development Training

FCJ Refugee Centre’s Capacity Development Training is a new tool for agencies across Canada who need support providing services to refugees and other vulnerable populations.

We are providing remote services in small municipalities and rural areas across Canada, and we keep supporting organizations, agencies or communities that do not have the tools serving refugee claimants or other precarious populations.

Learn more about this program.

This program is thanks to the support of the Northpine Foundation.

Refugee Help in Refugee Hands Workshops

A high level of changes in the immigration have been happening, starting on 2012 with the implementation of the New Refugee System. Since then, Immigration Canada has been announcing and implementing a lot of changes.

FCJ Refugee Centre continue supporting those working with vulnerable newcomer communities; raising awareness of new policies and laws and how to successfully navigate these changes.

In this program we provide training for refugee and settlement workers, training and workshops on anti-human trafficking, best practice manuals, and country and other research papers.

This program is thanks to the generosity of UNIFOR The Union.

Housing Support Coalition for Precarious Migrants

The Housing Support Coalition is a community-led, collaborative support network to offer an extensive holistic response to address the complex housing needs of precarious migrant populations.

The Coalition involves key stakeholders from multiple sectors related to housing issues, including: shelters, municipal administrative bodies, settlement agencies, the legal community as well as precarious migrant populations.

Members meet periodically to engage community members and government officials in dialogues and solutions around issues related to provide affordable and sustainable housing to marginalized migrant groups.

Click here to learn more. If you want o be part of the Coalition and join the meetings, please fill in and send the form included in the document to Carolina Teves:

Breaking Barriers: responding to community needs

Following the City of Toronto motion to open up City services to anyone regardless of status, several gaps and disservices were identified.

Through this program we offer training for frontline workers in Toronto that serve non-status and precarious migrant populations.

Among the beneficiaries from this program are library workers, city support staff, shelter workers, settlement workers, community workers, settlement workers in schools, etc.

Learn more about this program.

This program is possible thanks to the support of the City of Toronto.

NSP Workshops

In conformity with its mandate, FCJ Refugee Centre received funding from the Ontario Ministry of Citizenship and Immigration to enhance the delivery of its Newcomer Settlement Program (NSP), to improve services for vulnerable newcomer populations experiencing multiple barriers.

The project is two folded:

1) Continue providing a variety of services to vulnerable newcomers including orientation, settlement support, counselling, and referrals to appropriate services;

2) Provide workshops to service providers and other stakeholders to share effective service delivery practices identified by FCJ Refugee Centre to meet the needs of vulnerable newcomer populations.

The workshops are multifaceted and can be altered to the unique needs of each organization. Vulnerable newcomer population consist of refugee claimants, trafficked persons, non-status individuals, including newcomer youth and others experiencing multiple barriers due to their intersecting identities.

If you are serving such populations, request a workshop to expand your knowledge and straighten the abilities of your agency to provide services tailored to the needs of those populations.

With funding from the Government of Ontario.

Settlement and Integration Sector Professional Development Training Program

FCJ Refugee Centre’s Settlement and Integration Sector Professional Development Training Program provides training for staff from settlement and integration service providers. The objective is to provide professional development and training opportunities that achieve increased skills, knowledge, and enhanced organizational capacity to deliver front-line client services.

Training sessions are provided directly in your workplace to ensure that all levels (junior, medium, and senior) of staff receive the training as well as reach individuals who are both new or have worked within the settlement sector for several years.

This unique training program also provides opportunities for networking, sharing of information and expertise, and innovative approaches that address current and emerging issues within the settlement service sector.

For whom? Executive Directors; Program Managers, Coordinators and Supervisors; Social, Housing and Settlement Workers, volunteers, and board members, refugee and immigrant communities, support groups and civil society in general.

We are also willing to work with your organization to develop workshop ideas and a training program based on your own unique professional development needs and those of the communities you serve.

To book a workshop, please send an email to

Anti-Human Trafficking Workshops and Training

The FCJ Refugee Centre provides workshops for service providers, legal and mental health professionals and other interested groups on various aspects of Human Trafficking. These workshops are designed with the knowledge and objectives of the participants in mind and can be tailored to include as much basic or advanced information as needed. The goal is to provide professional development for a range of people who may come into contact with victims/survivors of human trafficking in various capacities.

Thanks to the generous support of the Canadian Women’s Foundation, the FCJ Refugee Centre was able to develop two new modules for the Anti-trafficking manual specifically related to legal support for the Temporary Resident Permit application and Mental Health Support for survivors. Workshops have been developed to increase knowledge among professional and front-line service providers in these very specific areas. We also continue to provide workshops on human trafficking in general, identification of trafficked persons and social service and integration support.

Please find more documents related to this program in our Publications & Documents section.

Learn more about our Anti-Human Trafficking services and programs, including the Migrant Workers Mobile Program, the Migrant Women’s Counter Human Trafficking Alliance, the Youth Alliance Against Human Trafficking and he Toronto Counter Human Trafficking Network.

With support from the Canadian Women’s Foundation.


Since our inception, we have realized that to be effective in our advocacy for refugee claimants, and to meet their wide variety of needs, it is necessary to build alliances with other organizations working on refugee issues. As such we are members of:

  • Canadian Council of Refugees (CCR)
  • Ontario Council of Agencies Serving Immigrants (OCASI)