Employment Opportunity: Outreach Worker
Position: Outreach Worker
Report to: Outreach Coordinator.
Job Type: Full-time, 37.5 hours weekly.
Compensation: $26.06 hourly rate.
Posted Date: February 18th, 2026.
Application Deadline: February 22nd, 2026.
Expected Start Date: March 2nd, to December 31st, 2026 (possible extension)
Time Required on-site: Hybrid
Organizational Information
FCJ Refugee Centre strives to meet the diverse needs of uprooted people in communities across Ontario and attempts to address the problems of poverty and lack of resources, isolation, and discrimination through community-based programs which promote self-help, personal growth, community economic development and social justice.
Description
Outreach Worker reports to the Outreach Coordinator in their absence, by the Co-Executive Director. The position plays a key role in supporting community-based educational programming. This position is responsible for developing and delivering educational materials, facilitating workshops, maintaining relationships with shelters, and providing follow‑up support to refugee claimants through case-management activities. The role requires strong communication skills, cultural sensitivity, and the ability to engage diverse audiences in a variety of learning environments.
Key Responsibilities
Workshop Delivery & Program Facilitation
- Facilitate educational workshops and interactive presentations for vulnerable populations.
- Adapt workshop content to suit various age groups.
- Prepare learning materials and support the logistics required for workshops, trainings, and community events.
Outreach & Relationship Building
- Implement targeted outreach strategies to build strong partnerships with shelters.
- Build and maintain strong, collaborative relationships with shelter staff, front‑line workers, and key community stakeholder.
- Promote programs through presentations, email outreach, and community engagement initiatives.
Program Support & Evaluation
- Gather participant feedback and contribute to ongoing program improvements.
- Support program planning in collaboration with internal teams to ensure relevance, accessibility, and effectiveness.
- Participate in community events, outreach activities, and organizational representation as required.
Case Management & Client Support
- Provide follow-up support to refugee claimants in coordination with the Education Outreach Coordinator.
- Follow up on each workshop participant’s case to ensure positive client outcomes by providing continued support and connecting them with appropriate resources.
- Attend staff meetings.
- Follow organizational policies of Anti-Oppressive practices, confidentiality, and reporting.
- Maintain accurate client records and files employing the FCJ client data management system.
Qualifications
- Excellent program and project management skills.
- Results oriented, highly motivated, and able to work effectively independently or within a team setting.
- Strong interpersonal skills and background in working with individuals from diverse communities.
- Strong foundation in settlement and refugee-serving sectors.
- Must have a current Occupational First Aid level 1 Certificate.
- Must have G Full driven license.
- Excellent organizational, time management, and planning skills and the ability to multi-task.
- Demonstrated experience working with a wide variety of agencies in a community-based setting and within an anti-oppression framework.
- Effective cross-cultural communication skills.
- Computer literacy skills including Microsoft Office, the Internet, and email.
- Ability to speak a second language is an asset.
Interested candidates are invited to submit a resume with a cover letter by February 22nd, 2026, at 5 p.m. via email to alexandra.garcia@fcjrefugeecentre.org.
















